FAQ
Straight answers about how Space Sorters works, what it costs, and what to expect. Don't see your question? Send us a note at hello@spacesorters.com or call (832) 356-8812.
Getting started
What do you do?
We're a family-run organizing and packing company. Our main service is Garage Reset: we empty the space, sort everything with you, and organize what stays. We also do Move Packing, boxing up a room, a floor, or a whole house and labeling by room.
Where do you work?
Houston and surrounding areas, including north and southeast Houston. Not sure we cover you? Put your ZIP code in a quote request and we'll let you know.
How does a photo quote work?
Use the quote form to send a few pictures of your space: a wide shot from the garage door, the fullest corners and shelves, and any large items you plan to save or sell. We reply with the hours we expect and what's included. No site visit needed.
Is the quote free?
Yes.
Are you insured?
Yes.
Do I need to be home during the job?
Only at the start and the end. Please be there at the start for a quick walkthrough and at the end for a final check. You don't need to stay for the whole job.
Pricing
How much does it cost?
Our introductory rates are $55 per hour for one organizer and $95 per hour for two. We book your job in a block of 2, 4, or 6 hours, chosen from your photos and confirmed before we start.
| Block | 1 organizer | 2 organizers |
|---|---|---|
| 2 hours | $110 + $25 fuel fee | $190 + $25 fuel fee |
| 4 hours | $220 | $380 |
| 6 hours | $330 | $570 |
See the full pricing page for add-ons and payment terms.
Why blocks instead of just an hourly rate?
A block holds your time and gives you a clear price up front.
What if we finish early?
The block is the minimum charge, so the full block still applies.
What if the job takes longer than the block?
Extra time is billed at the same hourly rate, by the full hour. We always tell you before going past your block.
What's the fuel fee?
A $25 fee on 2-hour blocks only. It's waived on 4- and 6-hour blocks.
Do I need one organizer or two?
One organizer works well for a single-car garage, a closet, or a room or two of packing. Two organizers suit a two-car garage, a big pack, or a move-out deadline. A second organizer depends on availability; we'll confirm it with your estimate.
What does the hourly rate cover?
Sorting into your four piles, organizing what stays, and packing and labeling for moves. Supplies and add-ons are extra.
Why are your rates called introductory?
They're for our first clients and will go up as we grow.
The four piles
What are Save, Share, Sell, and Sweep?
Everything gets sorted into one of four piles:
- Save: organized, labeled, easy to reach
- Share: dropped off, receipt in hand
- Sell: photographed, listed, handed off
- Sweep: hauled off by a junk hauler we schedule
How does Share (donation drop-off) work?
We load up, deliver to the charity of your choice, and bring you the receipt. On 4- and 6-hour garage jobs, your first filled minivan load per home is included. Each extra load is $50. A trip on a 2-hour block or a packing job is $50.
How does Sell work?
For items worth $50 or more, we handle the photos, listing, buyer messages, and handoff. Our fee is 30% of the sale price.
How does Sweep work?
For $35 flat, we book and meet a licensed junk hauler. The hauler bills you directly. We don't own a junk-removal truck.
What about packing supplies?
Boxes, tape, paper, totes, and labels are our cost plus 15%, itemized on your invoice.
Booking and payment
Do I need to pay a deposit?
A 25% deposit books every job. It comes off your final bill.
When do I pay the rest?
The balance is due the day we finish, by Venmo, Zelle, or card.
What's your cancellation policy?
Free with 24 hours' notice. Otherwise we keep the deposit.
What we don't do
Do you move furniture or drive a moving truck?
No. We pack and label, and we pair well with your mover.
Do you haul junk yourselves?
No. We schedule a licensed hauler for you (Sweep).
What items can't you take or handle?
We can't take or handle paint, chemicals, or fuel; batteries or propane tanks; firearms or ammunition; or heavy furniture and appliances. If you have any of these, mention them in your quote request so we can plan around them.